Keeping OurCampus Safe
2021/21 Academic Year
We want to ensure you are aware of the University’s facilities and resources that will be available over this period and offer the most up-to-date Welsh Government Coronavirus guidance.
Although restrictions are starting to ease, our campus will remain COVID-secure and we will continue to implement safety measures to protect our staff and students. We also want to thank you for your part in helping keep our campus safe and ask that you continue to do so as we move into the new term.
Based on the most recent Welsh Government advice, we have implemented an updated set of Coronavirus guidelines across our campuses:
- Every student will receive weekly on-campus teaching.
- Face masks must be worn in all indoor public spaces (The Study, Gallery, Library) and can only be removed whilst seated to eat and drink.
- Face coverings will be required in teaching spaces where 2m physical distancing cannot be maintained.
- One-way systems will be no longer be in operation but social distancing is still encouraged where possible.
- We are still encouraging all students and staff who live, work or study on campus to get regularly tested.
- All students are strongly encouraged to have received their first vaccination dose before September. The Catrin Finch vaccination centre on the Plas Coch campus will be available to students as a drop-in service if required.
- Hand sanitisers have been made available at access points and within buildings, you are encouraged to use these.
Testing & Vaccinations
We are still encouraging all students and staff who live, work or study on campus to get regularly tested and you can do this through your local community testing centre. Here in Wrexham, the Local Community Testing facility is located in the town centre in the Memorial Hall.
For more information on how to book a test and find a testing centre near you, visit https://bcuhb.nhs.wales/covid-19/book-a-covid-19-test/
Alternatively, those in England can order a lateral flow test online by visiting https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests
Home testing kits will also be available for residents living in Wrexham Student Village. These can be collected from the accommodation office.
Please note: you must NOT come onto campus if you have any of the symptoms of COVID-19 – asymptomatic tests are designed to test people who are displaying no symptoms.
If you test positive for COVID-19 you must self-isolate for 10 days. If you have been in close contact with someone who has tested you must also self isolate for 10 days if you have not yet been fully vaccinated as instructed by the Test Trace Protect System.
All students are strongly encouraged to have received their first vaccination dose before returning to campus this Autumn. The Catrin Finch vaccination centre on the Plas Coch campus will be available to students as a drop-in service if required.
Face Masks and Social Distancing
Face Masks must be worn in all public indoor spaces (unless exempt). This includes corridor spaces, social learning spaces and public areas such as reception areas, cafes, The Study, The Gallery, the library and corridors. Masks can be removed for eating and drinking
Face coverings will be required in teaching spaces where 2m physical distancing cannot be maintained. Every attempt will be made to accommodate each cohort into appropriately sized and ventilated rooms for on-campus teaching.
Social distancing is still encouraged where possible, however, one-way systems will no longer be in operation across the University campuses.
Sanitising stations will remain in place across campus.
Teaching and Timetables
All students can expect one on-campus teaching session per week. Face-to-face teaching will differ across programmes.
The Library will continue to be open for study, browsing and borrowing books. Our opening hours are as follows:
Library Opening Times- Semester One:
Monday to Thursday – open 8.45am to 7pm
Friday – open 8.45am to 5pm
Saturday – open 10am to 3pm
Sunday – closed
A scan and send service is available and this allows you to request, within copyright guidelines, a chapter of a book which can then be emailed.
Computers and study spaces are available to book, for up to 3 hours seven days in advance via the Study Space Booker on My Uni Portal. Cleaning materials are available for your use.
For further information please contact firstname.lastname@example.org
Face masks must be worn at all times and only removed when eating or drinking. It is also encouraged to use the cleaning stations provided.
Monday to Thursday 8.30am- 5.30pm
Friday 8.30am to 4.30pm
Students are able to access the full facilities during these times including study space, library, and PC suite.
Coleg Cambria’s onsite Cafe Celyn is open 08.00am to 3.30pm.
Refectory 10am to 11am and 11.45am to 1.45pm.
You can now book transport from Wrexham-Northop for 2021-2022. Book your seat with email@example.com. Seats MUST be booked in advance.
The Centre is operating on a booking system.
Please note that changing rooms/showers and the viewing area are still closed to the public.
For further information on access and availability please contact firstname.lastname@example.org or call us on 01978 293275
Fitness Centre 7am – 9pm (Mon-Fri)
9am – 5pm (Sat-Sun)
Indoor Facilities 7am – 10pm (Mon Fri)
9am – 6pm (Sat-Sun)
Water ATP 7am – 9pm (Mon-Fri)
9am – 6pm (Sat-Sun)
Timetabling of scheduled use of computer labs will ensure that the capacity is not exceeded, and a booking system is available for open access computer labs. You can book an IT lab in the Edward Llwyd building by heading to MyUniPortal and clicking on Study Space Booker.
The capacity for each room has been reduced to enable social distancing to be observed. Chairs/workstations will be marked as ‘available’ and ‘unavailable’ and workstations disabled to ensure that the social distancing rule is adhered to.
Cleaning materials are available in all rooms for equipment to be cleaned after each use.
Social Learning Spaces
Face masks must be worn at all times including when seated. They can only be removed whilst eating or drinking.
Allocated seating stickers will be removed so all seating is available. Sanitising stations will remain in place.
Semester one opening hours:
Café Bar 45 (Costa): Monday to Friday 8am – 16:30.
The Bean Machine (Starbucks): Monday to Friday 8am – 15:30.
The new Café in Regent Street (Starbucks) will be open during Semester One: Monday to Friday 8am – 15:00.
United Kitchen will remain closed and reviewed as footfall on campus begins to increase.
All coffee shop outlets will offer a prepacked food option based on the concept offer that was available in United Kitchen and will be heated to order. Prepacked sandwiches, paninis, cakes and breakfast ranges will be available.
The reusable cup scheme will also be reintroduced. A new updated vending service is now installed offering contactless payments on all machines. Please note your own keep cups can also be used in the vending machines.
Little Scholars Nursery remains open Monday – Friday 7.30am-6pm and will continue to provide childcare for families whether they are studying from campus or from home.
The nursery provides care for babies from 6 weeks of age until they go to school and also operates a holiday club for children up to the age of 12 during the school holidays.
Please contact Kim on 01978 314912 or email email@example.com for more information.
The Learning Skills team offer 1-2-1 support covering a wide variety of academic skills and tailored to your needs. We are offering appointments via Microsoft Office Teams, face-to-face according to current guidelines, or via email.
To book an appointment email firstname.lastname@example.org
- Academic Skills Tutors are here to support you with establishing effective learning habits and can support you with academic writing, critical thinking and referencing.
- Digital Learning Facilitators are here to support you with using the wide range of technologies available at Wrexham Glyndŵr University. We are here to guide you through learning how to utilise these technologies to support your academic work.
- Academic Support Librarians are here to help you navigate the learning resources available to you to find the information you need for your assignments, presentations, dissertation and more. We are here to enable your skills in finding, evaluating and applying the information to enhance your academic study and prepare you for the workplace.
Student Advice and Guidance
The following Advice and Guidance Services will be provided:
- Counselling service
- Health and wellbeing support
- Support and Learning Agreements
- Mental health advice
- Chaplaincy listening service
- Funding and money advice
Services will operate Monday to Thursday 8.30am till 4.30pm and 8.30am to 4pm on Friday.
The Ask area within the Edward Llywd Building is the ‘physical gateway’ into services, where members of staff and student connectors can help students get the right support. Self-serve kiosks will be available in the foyer even when the Ask area is closed. In addition, students can make a self-referral to access any service by using the following electronic link:
Services will be delivered through a range of platforms, including some face-to-face appointments, Microsoft Teams meetings, email and telephone (where appropriate).
Students will have access to the ORCHA Health Library where they will be able to choose appropriate tools to deal with situations they are facing. All the apps within this library have been independently reviewed to ensure they have clinical merit, are safe and quality assured. Students can also access self-help tools, information and a number of relaxation/wellbeing podcasts via the counselling intranet pages.
Throughout the year there will be events, workshops, drop-ins and activities delivered in the Hub, located on the middle floor of the Edward Llywd building. Designed to support students to build resilience, experience the support available from external organisations, build skills and improve ‘life knowledge. Events have been timetabled to coincide with national campaigns as well as key issues that students face.
You will also have access to Talk Campus which is available 24hrs a day, 7 days a week. We know life isn't always smooth sailing, but you're not alone! At Talk Campus you can instantly meet supportive people who actually care and want to listen. Share what's on your mind and get the help you need! Meet new friends who really get you, you're not alone!
At Talk Campus, there is a large community receiving support across a number of areas including anxiety, depression, eating disorders and those battling self-harm.
Follow either link below: https://students.glyndwr.ac.uk/talkcampus/
If you are worried about your immediate safety and feel at risk of harming yourself, please access help immediately through one of these contacts:
- NHS - Your own GP/Doctor during normal office hours, or out of hours service after the surgery has closed (Telephone: 111).
- Local Accident and Emergency - You can take yourself or get someone to take you, to the Accident and Emergency department of your local hospital (Wrexham Maelor for local students).
- Samaritans - Samaritans offer confidential emotional support to anyone in crisis 24 hours/all week. (National) Tel: 116 123 or www.samaritans.org.uk, or email: email@example.com
- A.L.L. Mental Health Helpline for Wales - The helpline provides support and information to anyone suffering mental distress as well as to their family and friends. If you are worried, frightened or concerned by your feelings, thoughts or symptoms, then ring or text the helpline. Call 0800 132 737 or text Help to 81066
- CALM – Campaign against living miserably. Helpline for young men (aged 15-35) who are depressed or suicidal or living in crisis 7 days per week 5pm-3am, Tel: 0800 58 58 58, https://www.thecalmzone.net/
If you feel at risk of suicide/making an attempt to end your life, please attend A&E or contact emergency services for support via 999.
Careers and Employability
As a student, once you have completed course registration, you can log onto WGU Connect:
Using your usual WGU username and password, you can take the following steps to develop your career:
- Engaging with the Careers and Employability Service (CES) activities workshops and events.
- Searching and applying for job opportunities. Support is available if you are looking for part-time, full-time and graduate-level work.
- Accessing the CES CV and application reviewing service.
- Support as you prepare for interviews and assessment support.
- Booking a careers guidance appointment with one of our professionally qualified Careers Advisers or a GO Wales Officer.
All services are currently being delivered to students and graduates across a range of different accessible methods, including Microsoft Teams, Zoom, email, telephone and where appropriate on campus.
As part of Student and Campus Life Services, Careers and Employability are also using the student and campus life first point of contact software. You can make a self-referral to any service here:
The student intranet is the ‘one-stop shop’ for help, information and support whilst studying with us. Career development learning resources, related to popular employability topics have been developed in house and are available here, whenever needed: https://students.glyndwr.ac.uk/home-2/careers-centre/, including a series of 'options with' guides for the subject areas taught at WGU.
Throughout each programme of study, modules are aligned to the Wrexham Glyndŵr Graduate Framework. The framework has been designed to help students effectively articulate the attitudes, attributes and skillsets developed at University. Students should become familiar with the 15 elements https://students.glyndwr.ac.uk/home-2/glyndwr-graduate/ as they become equipped to achieve their career aspirations and professional potential.
IT will continue to provide support remotely on an appointment basis. If IT problems cannot be resolved remotely, an on-campus appointment can be made which will be contact-free.
Wrexham Glyndwr Students’ Union – Events, Opportunities and Support
The Students’ Union building is open weekdays from 9am. Find us at the heart of the Plas Coch campus opposite the Sports Hall.
We spent the summer refurbishing our student space ‘Glyn’s Bar and Lounge’. This space is free for students to access in term time and it is the perfect place to relax, catch up with your work and meet with friends. We have a bar and pizzeria in the space serving food, coffee and drinks weekdays from 10am. We’ve got pool tables, arcade games and even a PS5! This space is the perfect place to just be when you’re on Campus so come in for a visit and stay awhile.
The Students’ Union runs events all year round in our bar and further afield. To keep up-to-date with what we have going on at Glyn’s, follow us on social media FB & IG: glynswxm.
You will also find our shop and reception in our building; the only place to buy official Glyndŵr merchandise on campus, staffed by our friendly reception team weekdays 10am-4pm. Come in, say hello and find out more about what the Students’ Union can offer you.
We have a free and independent advice service, sports teams, student-led societies and opportunities for you to stand and vote in elections and change things for the better. We are a charity run for students, with students at the helm. Our goal is to give students opportunities to have fun and be well, help you to achieve your goals at Glyndŵr and beyond, and give you the opportunity to make positive change whilst at University.
Visit the Students’ Union website for more information about services and how you can get involved: www.wrexhamglyndwrsu.org.uk
Or drop a message through to our Vice President, Lauren Hole at firstname.lastname@example.org
Make Friends Before you Arrive and Throughout Your Glyndŵr Journey
Through the Student Unions’ new partnership with Umii, Glyndŵr students have a way to connect and make new friends, too. Users of Umii can choose to connect with other students from Glyndŵr, see their profiles and send them a message. It is completely safe, with users having to undergo a verification process using their University email address in order to begin messaging other users. The app also has a Mental Health Support section, offering the link to the online form for Glyndŵr counselling and social prescribing alongside details for external support resources such as Samaritans, CALM and Papyrus.
The Umii app can be downloaded via Google Play or the App Store.
Download Umii for iPhone: https://apps.apple.com/gb/app/umii-meet-other-students/id1449602218
Download Umii for Android: https://play.google.com/store/apps/details?id=app.umii.production&hl=en_GB